Prepayment Terms & Conditions 

No discount is payable on the initial deposit amount. Your prepaid account should be "topped-up" by sending us the invoiced value each month.

*If payment is direct to our bank account, or by cash or cheque, this earns you 5% discount. If payment is by credit card, the discount applied is 2.5%, due to processing costs.

Discount is applied against the following month billing. To earn the discount you must make payment on or before 14th day of the month following invoice date.

Anytime your account balance becomes exhausted, and we have not received additional prepayment, your account may be temporarily disabled until further funds are received. You are encouraged to send funds in sufficient time to ensure there is no interruption to your service.

No discount will be allowed while your prepaid account has a negative value.

Should you cancel your prepaid account, and we have established there are no outstanding charges, the balance remaining in your Prepaid Account will be refunded - usually within 10 days of end of month. If you paid your deposit by credit card, we will credit the balance to your card. Otherwise, we will send you a cheque.