Credit Card
Payment
Using your credit card to pay for your calls
requires no action on your part.
Your credit card will be debited after your bill is made up
(typically 1st - 6th day of each month). Credit card
authorisation is due on demand. Cards may be debited monthly or
at such frequency as determined by Callsave.
CREDIT CARD TERMS &
CONDITIONS
Where an application is made for payment by
credit card, and where the estimated monthly value
(LCV) exceeds $100, Call$ave may ask to see a copy of
a recent credit card statement. All Call$ave
application forms contain the condition prominently
displayed "Call$ave reserves the right to request a
copy of a recent credit card statement in support of
your application to pay by credit card". It will save
time in the acceptance process if this is faxed or
emailed (as a scan attachment) with the application
form.
We take great care to keep credit card details confidential
and all information is securely held in our Brisbane
office. Our concern is to protect data integrity and ensure
the maximum protection for our genuine customers, against
possible fraudulent misuse of your credit card. Because we
do not sight the card in a mail-order transaction, we need
you to help us confirm you are the approved cardholder for
the credit card you are authorising us to debit for
services supplied by Call$ave. This is a confirmation
process only, and no critical private information is
involved.
If you have ready access to a fax machine, you can send us
a recent credit card statement from your bank. Otherwise,
you can send us a scan of the statement attached to an
email. You should show, as a minimum:
- Your name and address and credit card number
- Name and address of your bank
We do not require to see financial
transaction details, and these can be struck out if you
wish. Sending us faxed or scanned copies of your actual
credit card is not sufficient and we cannot accept this as
confirmation of identity.
Use of your credit card to pay for service is not an
approval of credit.
Credit card authorisation is due on demand. Your credit
card may be debited when call charges amount to $100, or at
any time interval decided by Callsave. For the average
account, credit cards are typically debited 1 - 6th day of
each month. A fee of $5.00 will be charged for refusal of
any payment authorisation due to lack of sufficient funds
or invalid credit card information. It is cardholder's
responsibility to immediately advise Callsave of new expiry
date or changes to credit cards to avoid possible
suspension of service. If you have been issued a new card
number, we require the following details to update your
record:
Card Type (VISA, MC, AMEX),
Card Number,
Cardholder name,
Expiry Date
For security purposes, either fax the
information to Call$ave at +61 7 3219 7520, or use our
secure email form: Advice of Changes in Credit Card
Form
Call$ave reserves the right to cancel service or vary
payment terms for future service.
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