Credit Card Payment
Using your credit card to pay for your calls requires no action on your part.
Your credit card will be debited after your bill is made up (typically 1st - 6th day of each month). Credit card
authorisation is due on demand. Cards may be debited monthly or at such frequency as determined by
Callsave.
CREDIT CARD TERMS & CONDITIONS
Where an application is made for payment by credit card, and where the estimated monthly
value (LCV) exceeds $100, Call$ave may ask to see a copy of a recent credit card statement. All Call$ave
application forms contain the condition prominently displayed "Call$ave reserves the right to request a
copy of a recent credit card statement in support of your application to pay by credit card". It will
save time in the acceptance process if this is faxed or emailed (as a scan attachment) with the
application form.
We take great care to keep credit card details confidential and all information is securely held in our
Brisbane office. Our concern is to protect data integrity and ensure the maximum protection for our genuine
customers, against possible fraudulent misuse of your credit card. Because we do not sight the card in a
mail-order transaction, we need you to help us confirm you are the approved cardholder for the credit card you
are authorising us to debit for services supplied by Call$ave. This is a confirmation process only, and no
critical private information is involved.
If you have ready access to a fax machine, you can send us a recent credit card statement from your bank.
Otherwise, you can send us a scan of the statement attached to an email. You should show, as a
minimum:
- Your name and address and credit card number
- Name and address of your bank
We do not require to see financial transaction details, and these can be struck out if you
wish. Sending us faxed or scanned copies of your actual credit card is not sufficient and we cannot accept this
as confirmation of identity.
Use of your credit card to pay for service is not an approval of credit.
Credit card authorisation is due on demand. Your credit card may be debited when call charges amount to $100,
or at any time interval decided by Callsave. For the average account, credit cards are typically debited 1 -
6th day of each month. A fee of $5.00 will be charged for refusal of any payment authorisation due to lack of
sufficient funds or invalid credit card information. It is cardholder's responsibility to immediately advise
Callsave of new expiry date or changes to credit cards to avoid possible suspension of service. If you have
been issued a new card number, we require the following details to update your record:
Card Type (VISA, MC, AMEX),
Card Number,
Cardholder name,
Expiry Date
For security purposes, either fax the information to Call$ave at +61 7 3219 7520, or use our secure email
form: Advice of Changes in Credit Card Form
The minimum chargeable amount for a credit card
account is one dollar ($1). Where the useage for a billing month is less than one dollar ($1) in total, then
the amount charged to your credit card will be one dollar ($1).
Call$ave reserves the right to cancel service or vary payment terms without notice.
| 
