Where an
application is made for payment by credit card, and where
the estimated monthly value (LCV) exceeds $100, Call$ave
may ask to see a copy of a recent credit card
statement.
We take great care to keep credit card
details confidential and all information is securely held
in our Brisbane office. Our concern is to protect data
integrity and ensure the maximum protection for our genuine
customers, against possible fraudulent misuse of your
credit card. Because we do not sight the card in a mail
-order transaction, we need you to help us confirm you are
the approved cardholder for the credit card you are
authorising us to debit for services supplied by Call$ave.
This is a confirmation process only, and no critical
private information is involved.
If requested, you can send us a photocopy
of a recent credit card statement. Or, if you have
ready access to a fax machine, you can fax us a recent
credit card statement from your bank. Otherwise, you can
send us a scan of the statement attached to an email. You
should show, as a minimum:
-
Your name and address and credit card number
-
Name and address of your bank
We do not require to see financial
transaction details, and these can be struck out if you
wish. Sending us faxed or scanned copies of your actual
credit card is not sufficient and we cannot accept this as
confirmation of identity.
Use of your credit card to pay for
service is not an approval of credit.
Credit card
authorisation is due on demand.
Your credit card may be debited when
call charges amount to $100, or at any time interval
decided by Callsave. For the average account, credit
cards are typically debited 1 - 6th day of each
month. A fee of $5.00 will be charged for refusal of
any payment authorisation due to lack of sufficient
funds or invalid credit card information. It is
cardholder's responsibility to immediately advise
Callsave of new expiry date or changes to credit
cards to avoid possible suspension of service.
If you have been issued a new card number, we require
the following details to update your record:
Card Type (VISA, MC, AMEX),
Card Number,
Cardholder name,
Expiry Date
For security purposes, either fax the
information to Call$ave at +61 7 3219 7520, or use our
secure email form: Advice of Changes in Credit Card
Form
Call$ave reserves the right to
cancel service or vary payment terms for future
service.
