Customer Service Hours
Monday - Saturday (inclusive) 8
am.- 6 pm.
Phone: 1300 554 544 (at cost of a local call)
or, (07) 3219 9622
Fax: (07) 3219 7520
Email: customer.service(at)callsave.com.au
(NOTE: this is not a real link. Use the @ sign to replace (at) when
you enter the email address. We list it this way to avoid spammers
and email harvest 'bots').
During business hours you will always be answered
by a real live person (not a computer).
If all our lines are engaged, or you are calling
outside business hours, our message recorder
will take your message.
When phoning or sending message (fax/email),
please provide following information:
-
Your Customer Code (it's on everything we send you)
-
Your telephone number (please speak slowly and clearly)
-
A brief idea of the information you require
If you are having a service problem, please send us a Fault Report.
or, click here to go to the fault
report page.
Note: service difficulties and
problems should be reported within 12 hours of event or it may not be possible to track and duplicate problem
for analysis.
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