In Australia,
the Spam Act 2003 has been enacted to control the huge
volume of unsolicited and bogus messages (in particular
from Australian sources) we receive every
day.
The penalties to deter possible offenders
are severe. One offence can mean some businesses will cease
to exist.
In order for senders of email to comply with
the legislation, a commercial electronic message must
satisfy certain criteria -
a) It must not be sent without the
recipient's prior consent (express or implied)
b) It must include accurate sender information
c) It must (except in "contractual" situations) include
the ability to "opt out" or unsubscribe from future
messaging.
Consent may be inferred where the recipient has
specifically asked that information be sent. It may also be
inferred where there is a working relationship (or
contractual situation) between the sender and recipient due
to the supply of goods or services, or where work related,
or a function of the roles or duties of the persons
involved.
Callsave has always supported any measures to inhibit
spam. Our policy has always been to restrict email messages
to our customers only to those necessary to inform of
service changes or improvements to service. Customers who
have requested no emails even of this obvious business
content be sent, have been removed from our mailing list
for email.
In this, we are confident no breach of the Spam Act
provisions has or will occur from Callsave. Customers who
have not requested they be removed from our mailing list
will continue to receive email from us as necessary.
We will continue to send you necessary emails, unless
you advise us not to. Such would include your monthly bill,
any Newsletter, and any emails relating to the proper and
responsible conduct of business between us. To "opt out",
simply send us an email identifying who you are and
requesting we discontinue sending you email information.
You can do this here. Or email us: info@callsave.com.au
When you "opt out" all we will be able to email in
future will be to send you your bill. This means the only
way you will have of knowing of any rates changes, changes
to service, new features etc, will be to check our website
at regular intervals. Changes logged on our website will be
effective as from the date posted (or as defined in the
posted material) regardless the individual may not have
been personally advised where an email restriction
applies.
If you have any questions,
please ask.
In Australia, the Spam Act 2003 came into effect 10
April 2004. The Australian Communications Authority (ACA)
is responsible for enforcing the Act.
For more information on Spam and the Act, click
here
