Customer Service Hours
Monday - Saturday (inclusive) 8
am.- 6 pm.
Phone: 1300 554 544 (at cost of a local call)
or, (07) 3219 9622
Fax: (07) 3219 7520
Email: info@callsave.com.au
During business hours you will always be answered
by a real live person (not a computer).
If all our lines are engaged, or you are calling
outside business hours, our message recorder
will take your message.
When phoning or sending message (fax/email),
please provide following information:
-
Your Customer Code (it's on everything we send you)
-
Your telephone number (please speak slowly and clearly)
-
A brief idea of the information you require
If you are having a service problem, please send us a Fault Report.
or, click here to go to the fault
report page.
Note: service difficulties and
problems should be reported within 12 hours of event or it may not be possible to track and duplicate problem
for analysis.
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